Repair Shop Manager: “Um sir, I am sorry, there has been an…um…incident with your vehicle
RSM: “Yes sir, well, uhh this is our responsibility…I mean we are fully insured and all”
RSM: “I mean it wasn’t my technician’s fault, he didn’t do anything wrong, and we will take care of this for you”
Me: “Take care of what specifically?”
RSM: “Well sir, you see, a support arm of the lift that we had your truck on while we were doing the brake job, well it broke, and your truck sort of spun on the rack. I mean it didn’t fall completely off or anything, but your driver’s door, fender, and both running boards have some damage. Oh, and your front drive shaft is bent too, but it is driveable. The insurance adjuster is on his way…”
Me: Was anyone hurt?
RSM: “No, but I had to send a couple guys home to change their shorts”
Me: “So what you are saying is my truck is too, uhh, “big and tall” for your lift?
Oh, Aye Sunny Jim!